PRIVACY POLICY

Last Updated: 1st May 2025

Sourced By Mikayla ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.sourcedbymikayla.com.au ("Website"). By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with our Website:

a. Personal Information:
We collect personal information that you provide to us directly, such as when you:

Make a purchase
Subscribe to our newsletter
Contact us via email or our contact forms

This may include:

Name
Email address
Phone number
Shipping address
Billing address (if applicable)

b. Non-Personal Information:
We may collect non-personal information when you interact with our Website, such as:

IP address
Browser type and version
Device type
Pages visited
Time spent on the Website
Referring website or link

c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device, which help us remember your preferences and improve our website functionality. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

To process orders and deliver products or services you have requested
To communicate with you about your orders, account, or promotional offers
To improve our Website and customer service
To respond to your inquiries or customer support requests
To send you marketing communications (if you have consented to receive them)
To comply with legal obligations and enforce our terms of service

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us with operations, such as payment processing, delivery services, email marketing, and data analytics.
Legal Requirements: We may disclose your personal information to comply with a legal obligation, court order, or to protect our rights, property, or safety.
Business Transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. While we implement security measures, please note that no method of electronic transmission is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

As an Australian-based business, you have the right to access, correct, or delete your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may also:

Opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
Request access to the personal information we hold about you.
Request corrections or deletions of your personal information, subject to any legal requirements.

To exercise any of these rights, please contact us using the information below.

6. Third-Party Links

Our Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated "1st May 2025" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: